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ARTICLES
The Body of a Leader: What is Said Without You Speaking a Word

by Anne Warfield, Certified Speaking Professional 

As an executive it is crucial that your body language always matches your words so people correctly interpret what you said.  If people have to chose between your body language and your words they will intuitively listen to their gut reaction to your body language, not your words.

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Why Saying “Let’s Agree to Disagree” Never Really Works

Two women were chatting about work. One, Sue, was a staunch defender of the management team while Jill thought the management team had no idea what they were doing. As the spittle started to fly and the arguments got stronger and stronger for each side, Sue finally says, “well let’s just agree to disagree.”

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Where Do You Stand As A Leader?

45% of your company’s reputation is based on the public’s view of your CEO.  Staggering isn’t it?  To think that ONE person can wield that kind of influence over your company’s stock, your employee turnover and your public image.  Yet it is true.  Burson-Marsteller’s Maximizing CEO Reputation research has proven it.

 

So the question is, where do you stand as a leader?

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Feet in the Fire or Feet on Fire?

The missing secrets to making your corporate culture come alive!

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Your Invitation to Greatness: The Top 10 Secrets of an Outcome Focus™ Leader

By Anne Warfield 

Are great leaders born or made?

That is a question that has been plaguing people from the beginning of time. It is the issue discussed in books such as “From Good to Great” and “Winning.”

Read more...
 
Effective Networking: Personality Partnering
Networking is no longer the "good ol' boys" club nor is it appropriate to pass your business card out to everyone you meet. Networking is a much more savvy market today. Networking is not something you do; it is an art you perfect. True networking will increase your business and give you a solid base for years to come. So how do you network in the 90's?
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Your Body Speaks Volumes, But Do You Know What It Is Saying?

Just the other day a sales person told me she would do whatever it took to make me happy and that really ticked me off! Why would that be? Shouldn't I be thrilled that she was offering to do whatever it took to make me happy? No, because the words didn't match her body language.

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OUTCOME THINKING: Getting Results Without the Boxing Gloves
Your employee Jill, is often late to work and leaves early. Her work is behind and other employees in the department seem to always be picking up the slack for her. Jill is polite and friendly and, while she's at work, seems to be concentrating. She rarely socializes with anyone at work, preferring to keep to herself. How would you handle this situation?
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Success Negotiating: How to Leave with More Than What You Wanted
Do you ever feel as though you have to put on your armor when you're negotiating with a prospect or client? Have you ever wished you could find a way to negotiate that was strong and firm -- yet creative and consultative at the same time? Would you like to be able to state what you want … and still be seen as a partner? If so, read on.
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Just For Today, Create A Memory
I live in the frozen tundra. For all of you in the warm climates, let me share what I mean by cold. Today it was in the low teens with a biting wind that caused you to curl up in your jacket with the collar pulled so high up you looked like the headless horseman. With the biting wind people looked like cockroaches scurrying from their cars to buildings.
Read more...
 
Presentation Tips

TIP #1: How to make sure you come from their angle not yours

Many times you will be asked to present at the last moment. This usually causes a flurry of panic as you try to think of all the information you need to share with the client.

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How Your Move to Save Money by Presenting with Video Conferencing Can Cost You A Bundle
September 11 has forever changed our history. When you combine that with our slumping economy it just makes sense to cut corners. After all, with all this technology do we really have to be face to face for meetings?
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Four Questions To Ask BEFORE You Give A Presentation
In order to be an effective presenter you need to learn to be in the moment with your audience. In order to do that you need to focus on these four questions:
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Am I Communicating With Respect? 10 Steps To Communicating Respectfully
In order to improve communication with others you need to make sure you are always conveying that you respect them as a person. Sadly, I must say I often see this trait missing especially between employees and managers.
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How To Reduce Your Stress In The New Year

Which Motto Fits You Best:
Why do today what you can put off 'til tomorrow?
Why put off 'til tomorrow what you can do today?

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How to Close so People Take Action
For many people just getting to the end of the presentation is a relief! Yet the closing is where you move your audience to action. It is the last spot you have to condense your message to it's critical elements, re-emphasize key points, and then get them to move on what you have shared.
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Three Ways to Make a Technical Presentation More Interesting
The most common frustration I hear from financial people, IT people and engineers is that people fall asleep during their presentations or that people pepper them with questions wanting to argue the methodology being used.
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How to Use Transitions in your Presentations
Many people don't realize how important transitions are when speaking. They are what makes good conversation flow and what make many speakers seem eloquent.
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How to Make Boring Information Interesting
There is nothing worse than knowing you will probably put your audience to sleep with all the facts and figures you have to give. Yet is there anything else you can do when your material is complicated?
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How to Handle the Disruptive Person that Asks Lots of Clarifying Questions
When you are presenting there is nothing more frustrating than the person that constantly interrupts you with questions. They can make you lose your edge, lose your thought process, and can often lead to complete disruption.
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How Does PowerPoint Play In A Great Presentation?
To truly be a good presenter is not something you are born with; it is something that you need to practice. Yet most presentation classes focus on where to stand and to “not jingle your change” and how to create your PowerPoint.
Read more...
 
Can A Single Presentation Really Impact Your Career?
If you have ever doubted the impact a single presentation can have, just watch the primaries.
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Are You Drawing The Best Out In Your Spouse?
When do we lose that and why? Why will we invest more in our careers both monetarily and time wise than our relationships? When should we invest in our best asset, our spouse?
Read more...
 
Four Common Situations and How to Use Outcome Thinking to Solve Them
You want to get along with people at work. You want to be viewed as a positive and strong person, not someone that sits on the fence and is wishy-washy.
Read more...
 
7 Steps to Developing Principles, Values and Premises

by Anne Warfield, Certified Speaking Professional  

“Why can’t people just do the right thing? I sometimes feel like I am babysitting!”

Read more...
 
Credibility: Do You Know How Credible You Are?

Credibility: a simple ingredient that is vital to building trust.

by Anne Warfield, Certified Speaking Professional

Think of all the emails you get on a daily basis.  What differentiates one from being “junk” and one from being one you will open?

Read more...
 
How to Lead and Influence Change
You know for years we have held the majestic eagle as our sign of a good leader. It soars so high above everyone else, has a beautiful wingspan, eyes that can see it's prey from miles away and uncanny accuracy in getting it's food. Definitely a leader. Definitely something we should admire and look up to. Definitely the way we should be if we want to lead, right? Wrong!
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Firing Without the Headache or Heartache
It is Friday afternoon and you call John Thompson into your office. You have had numerous talks with him in the past, but today is the one you dread. Today you need to tell him he is fired. This is quite possibly the worst part of your job, the part that stresses you out the most. And you think, "Wouldn't it be nice if he just quit and I didn't have to do this?"
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How to Manage Perceptions so They Work For You not Against You
60 seconds is not a long time. Yet that is all it takes for a customer to gain a quick perception of your store and of you. This perception then becomes a reality to the customer. All in 60 seconds. It doesn't seem like much of a chance.
Read more...
 
How To Jumpstart Your Passion
I have been brain dead for a while now. I just didn't realize it. In June I gave birth to my third child. It was a pregnancy filled with gestational diabetes while trying to recreate and shift direction in my company. Most days I felt like I was on spin cycle getting nothing accomplished and coming out all soggy wet on the other side.
Read more...
 
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